Frequently Asked Questions
Everything you need to know about your Patta experience.
What are your shipping rates and delivery times?
We offer worldwide shipping. Rates are calculated at checkout based on location. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on customs.
How can I return or exchange an item?
You can return unworn items with original tags within 14 days of delivery. To initiate a return, please visit our online portal and follow the instructions to generate a shipping label.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and local payment options like iDEAL and Klarna.
How do I know which size to choose?
Each product page features a detailed size guide. Our apparel generally follows a relaxed fit; if you prefer a more tailored look, we recommend sizing down.
Can I cancel or modify my order after it has been placed?
Once an order is placed, it is processed immediately by our warehouse. Therefore, we are unable to make changes or cancellations. Please ensure all details are correct before finalizing your purchase.
Are your products authentic?
Yes, all products sold on our official website are 100% authentic and sourced directly from our manufacturing facilities and brand partners.